Appointments

How to Make an Appointment

  1. Telephone 0844 477 3408 between 8:00 am and 6:30 pm.

  2. Come into the surgery

  3. Book online with Emis Access - click here
    You will need to register at the surgery to use this method.
    Find out more here

Doctors are available at various times during the day between 8:30 am and 5:50 pm (7.30pm on a Monday and 7.30am on one morning a week)) to meet the preferred times of the majority of our patients.

Please ring or come in for an appointment as early as possible on the day you wish to see a Doctor. We do book some appointments in advance for the Doctors. Whilst these are available for anyone we do prefer them to be left for those patients working full time, or for children attending school that day who may require an early or late appointment, and for those who rely on another person for transport. It is clearly more difficult for these patients to attend anytime but if you feel that you need to book an appointment in advance, please mention this when making your call and we will do our best to help.

Cancellations

If you are unable to keep your appointment, it is important that you let us know in good time, so we may offer this to someone else.

Telephone Consultations

Telephone consultations are useful for those people who need advice, for instance about their medication, but do not necessarily need to be seen by a Doctor. Our Receptionists should not ask intrusive questions and will always respect your privacy but it is helpful if you can give them the relevant information they need to ensure you are given the best possible service from the Practice.

General Information on Appointments

Appointments with the Doctors are timed for ten minutes. If you think your consultation may take longer than normal, please tell the receptionist when making your appointment.

If you feel you must be seen the same day, as an emergency, please make this clear to staff. Please give them brief details of the problem and arrangements will be made for you to be seen or, in some instances, the Doctor may ring you back first.

We guarantee that you will be able to get an appointment to see a Healthcare Professional within 24 hours and a Doctor within 48 hours in line with Government/NHS directives, but we cannot guarantee that this will always be with the Doctor of your choice.