Medical Records
Privacy and Confidentiality of your Medical Records
Bakewell Surgery is a training practice- this means that we have qualified Doctors specifically in training to be GP's.As with the other GP/partners they record all details of consultations and the GP's have full access to the trainees notes/ records. Our records are fully computerised. The records may include basic details about you, such as address and next of kin. We will record information on the contacts we have had with you, such as clinic visits as well as recording notes and reports about your health and any treatment and care you need. We will record results of investigations such as X-rays and laboratory tests and also keep a record of relevant information from other health professionals such as hospital doctors.
Your records are used to guide and administer the care you receive to
ensure that your doctor or other health care professional has accurate
and up to date information to assess your health and decide what care
you need when you visit in the future. Your records will also help to
inform any other health care professional outside the surgery should you
be referred elsewhere in the NHS. Your records will ensure that there is
a good basis for assessing the type and quality of care you receive and
it allows us to address and properly investigate any concerns you may
have if you need to complain.
Your information may also be used to help the NHS in general by
assessing the health of the general public. It will also help us
investigate complaints and untoward incidents, make sure our services
can meet patient needs in the future and to review the care we provide
to ensure that it is of the highest standard and help us train our
healthcare professionals
This information is covered by the Data Protection Act. Our GP's have
access to all our patients' medical records, as do any staff authorised
by them.
Confidentiality is an important part of your medical care however. As
the NHS is a large and complex organisation, confidentiality issues are
regulated. This is because confidential information needs to be shared
among different people and those working in the NHS have to keep it
safe. Members of staff in the NHS are legally obliged to keep
information about you confidential.
We will not disclose your information to third parties without your
permission unless there are exceptional circumstances, such as when your
health or safety or others is at risk or where the law requires
information to be passed on. Anyone who recieves information from us is
also under a legal duty to keep it confidential.
You have the right under the Data Protection Act of 1998 to inspect any
of your records held by us, for which an appropriate fee will be
charged.
Access to information on the computer £10
Access to information on both the computer and to manual records £50
Photocopies (per sheet) £0.35
However there may be some exceptions to if we let you view records. For
instance;
Access may be refused if the information contained on the records is
deemed detrimental to the health of the patient or another person
Details about third parties may be removed
If applying for another person you must have their written consent or
power of attorney
If you wish to see your records, you should make a written request to
our Practice Manager, Nick Derbyshire.
