| Bakewell Medical Centre Butts Road, DE45 1ED, United Kingdom admin.bakewellsurgery@nhs.net Tel: 0844 477 3408 |
SMS Bulletin |
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Patient InformationBakewell Surgery is fully computerised and records are held on our system. The records may include basic details about you, such as address and next of kin. We will record information on the contacts we have had with you, such as clinic visits as well as recording notes and reports about your health and any treatment and care you need. We will record results of investigations such as X-rays and laboratory tests and also keep a record of relevant information from other health professionals such as hospital doctors.Your records are used to guide and administer the care you receive to ensure that your doctor or other health care professional has accurate and up to date information to assess your health and decide what care you need when you visit in the future. Your records will also help to inform any other health care professional outside the surgery should you be referred elsewhere in the NHS. Your records will ensure that there is a good basis for assessing the type and quality of care you receive and it allows us to address and properly investigate any concerns you may have if you need to complain. Your information may also be used to help the NHS in general by assessing the health of the general public. It will also help us investigate complaints and untoward incidents, make sure our services can meet patient needs in the future and to review the care we provide to ensure that it is of the highest standard and help us train our healthcare professionals This information is covered by the Data Protection Act. Our GP's have access to all our patients' medical records, as do any staff authorised by them. Confidentiality is an important part of your medical care however. As the NHS is a large and complex organisation, confidentiality issues are regulated. This is because confidential information needs to be shared among different people and those working in the NHS have to keep it safe. Members of staff in the NHS are legally obliged to keep information about you confidential. We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when your health or safety or others is at risk or where the law requires information to be passed on. Anyone who recieves information from us is also under a legal duty to keep it confidential. You have the right under the Data Protection Act of 1998 to inspect any of your records held by us, for which an appropriate fee will be charged.
However there may be some exceptions to if we let you view records. For instance; If you wish to see your records, you should make a written request to our Practice Manager, Nick Derbyshire. |
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